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TakeCare Flex Card...the fastest way to access your Flexible Spending Account Funds!
Welcome to TakeCare from EBS/Atlanta … the fastest way to access funds from your Flexible Spending Account! TakeCare from EBS/Atlanta makes your Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and your Transportation Flexible Spending Account (FSA) easier to use! TakeCare from EBS/Atlanta is a special VISA card that draws on the value of your FSA election amount. Each time you incur a qualified expense at a provider that accepts VISA, you simply use your TakeCare Card. The amount of your qualified purchases will be deducted from your FSA automatically! When you use your Card for an expense that does not match your copay, the IRS will still require you to submit the itemized receipt for that transaction. When a transaction has occurred that required an itemized receipt, EBS/Atlanta will notify you by U.S. Mail or email if you prefer. Any pending items requiring receipts will also be available online by accessing your personal account at www.ebsatlanta.com.
Using your TakeCare Card is simple...
- It’s Automatic! Funds are immediately deducted from your FSA a the time your card is used and the provider is paid!
- It’s Fast & Easy! Simply swipe your card, press “Credit” and save your receipts!
- It Improves Your Cash Flow & Reduces Paperwork! It’s not necessary to pay cash at the time of purchase and then file for reimbursement!
- It’s Easy To Track! Your current balance, transactions, and items requiring receipts are all available online at www.ebsatlanta.com.
- Parking & Transit Facilities (requires that you have a Transportation FSA).
When you use your TakeCare Card at a retail provider, remember to only use your card for eligible expenses. Should your card be used for an item that is ineligible, you will be required to repay your account for that expense. You can repay by check, debit or credit card.
Your TakeCare Card from EBS/Atlanta can be used for:
- Doctor and Hospital copays, deductibles, and expenses
- Prescription Drugs as well as eligible Over-The-Counter Drugs and Medicines
- Eligible Dental and Vision expenses
- Dependent Care Providers
- Work related Mass Transit and Parking Facilities (requires a Transportation FSA)
Simply present your TakeCare Card at any qualified provider who accepts VISA and your FSA account will automatically be debited!
With the TakeCare Card, you no longer need to pay the provider and wait for reimbursement. Nothing could be easier!
Your TakeCare Card is a special card that has been programmed to authorize payment only to providers whose merchant code meets specific criteria. The Card may only be used at Doctor’s offices, Dentist offices, Chiropractors, Hospitals, Pharmacies, Child Care Providers, Parking & Transit facilities.
In addition to the above merchants, your Card will also auto-adjudicate your purchases at certain Grocery Stores, Warehouse Clubs, and Pharmacies whose inventory systems “block” items that are ineligible for reimbursement. This enhancement will mean fewer transactions will require receipts to be submitted!
IMPORTANT! Be sure to check EBS/Atlanta’s website for a current listing of eligible merchants where your Card may be used, or contact EBS/Atlanta by calling toll-free (800) 647-3709 or by sending an email to flex@ebsatlanta.com.
Common Questions & Answers
Q – If I use my TakeCare Card, do I need to save my itemized receipts?
A – Yes.
Since FSAs are regulated by the IRS, you should save all receipts. EBS/Atlanta may contact you to submit a receipt to verify an expense. To meet IRS requirements, if you fail to submit a requested receipt within the time frame indicated in the request, your TakeCare Card will be suspended in accordance with IRS Regulations until the issue is resolved.
Q – Can I use my TakeCare Card to pay for over-the-counter medications?
A – Yes.
Remember to verify that your retail store is an “IIAS merchant” whose inventory system approves only those items that are eligible FSA approved. Your TakeCare Card will not work at merchants who do not have the IIAS approval.
Q – If my prescription costs less than or more than the co-pay, can I still use my TakeCare Card?
A – Yes.
Your TakeCare Card will work for all of your prescription drugs, however, those prescriptions that are not an exact co-pay match will require that an itemized receipt be submitted to EBS/Atlanta for substantiation.
Q – When receipts are required by EBS/Atlanta, what type of receipts should I submit?
A – For medical, dental and vision expenses, you will need to submit an itemized bill from the provider or an Explanation of Benefits (EOB) from your insurance company. For prescription drugs, submit the tax receipt (which includes the drug name). For over-the-counter medicines, submit the itemized cash register receipt (it must have the name of the over-the-counter medicine or item electronically printed on the receipt). For parking and transit expenses, submit an itemized receipt from the facitility.
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